Need help with Déxi Card Scanner?
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Frequently Asked Questions

Q: How do I scan a card?
A: Simply open the app, tap the camera icon, and point your camera at the Pokémon card. Make sure the card is well-lit and in focus.

Q: Why isn’t my card being recognized?
A: Ensure the card is clean, well-lit, and the entire card is visible in the camera frame. Some older or very rare cards may not be in our database yet.

Q: How often are prices updated?
A: Our pricing data is updated regularly from trusted market sources to provide you with the most current values.

Q: How do I upgrade to premium features?
A: You can upgrade to Déxi Card Scanner Pro directly within the app by tapping on the premium features section.

We typically respond to support requests within 24-48 hours during business days.